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Academic Journal

Complaint Publicization in Social Media.

Subjects: SOCIAL media; CONSUMER complaints; RESPONSE rates

  • Source: Journal of Marketing; Nov2021, Vol. 85 Issue 6, p1-23, 23p, 1 Diagram, 8 Charts, 1 Graph

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Academic Journal

Seller information sharing in online marketplaces.

Subjects: ONLINE marketplaces; INFORMATION sharing; APPLICATION stores

  • Source: Journal of Marketing Management; Sep2021, Vol. 37 Issue 11/12, p1191-1218, 28p, 1 Diagram, 4 Charts, 2 Graphs

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