Long-term assessment of a service robot in a hotel environment.

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  • Additional Information
    • Author-Supplied Keywords:
      Metric
      Robot assessment
      Service robot
      Social robot
    • Abstract:
      The long term evaluation of the Sacarino robot is presented in this paper. The study is aimed to improve the robot‘s capabilities as a bellboy in a hotel; walking alongside the guests, providing information about the city and the hotel and providing hotel-related services. The paper establishes a three-stage assessment methodology based on the continuous measurement of a set of metrics regarding navigation and interaction with guests. Sacarino has been automatically collecting information in a real hotel environment for long periods of time. The acquired information has been analyzed and used to improve the robot’s operation in the hotel through successive refinements. Some interesting considerations and useful hints for the researchers of service robots have been extracted from the analysis of the results. [ABSTRACT FROM AUTHOR]
    • :
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    • Author Affiliations:
      1Fundación Cartif. Parque Tecnológico de Boecillo. Parcela 205. Boecillo, Valladolid, Spain
      2Instituto de las Tecnologías Avanzadas de la Producción. University of Valladolid, Spain
    • ISSN:
      0921-8890
    • Accession Number:
      10.1016/j.robot.2016.01.014
    • Accession Number:
      114053000
  • Citations
    • ABNT:
      PINILLOS, R. et al. Long-term assessment of a service robot in a hotel environment. Robotics & Autonomous Systems, [s. l.], v. 79, p. 40–57, 2016. DOI 10.1016/j.robot.2016.01.014. Disponível em: http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=asr&AN=114053000. Acesso em: 3 ago. 2020.
    • AMA:
      Pinillos R, Marcos S, Feliz R, Zalama E, Gómez-García-Bermejo J. Long-term assessment of a service robot in a hotel environment. Robotics & Autonomous Systems. 2016;79:40-57. doi:10.1016/j.robot.2016.01.014.
    • AMA11:
      Pinillos R, Marcos S, Feliz R, Zalama E, Gómez-García-Bermejo J. Long-term assessment of a service robot in a hotel environment. Robotics & Autonomous Systems. 2016;79:40-57. doi:10.1016/j.robot.2016.01.014
    • APA:
      Pinillos, R., Marcos, S., Feliz, R., Zalama, E., & Gómez-García-Bermejo, J. (2016). Long-term assessment of a service robot in a hotel environment. Robotics & Autonomous Systems, 79, 40–57. https://doi.org/10.1016/j.robot.2016.01.014
    • Chicago/Turabian: Author-Date:
      Pinillos, Roberto, Samuel Marcos, Raul Feliz, Eduardo Zalama, and Jaime Gómez-García-Bermejo. 2016. “Long-Term Assessment of a Service Robot in a Hotel Environment.” Robotics & Autonomous Systems 79 (May): 40–57. doi:10.1016/j.robot.2016.01.014.
    • Harvard:
      Pinillos, R. et al. (2016) ‘Long-term assessment of a service robot in a hotel environment’, Robotics & Autonomous Systems, 79, pp. 40–57. doi: 10.1016/j.robot.2016.01.014.
    • Harvard: Australian:
      Pinillos, R, Marcos, S, Feliz, R, Zalama, E & Gómez-García-Bermejo, J 2016, ‘Long-term assessment of a service robot in a hotel environment’, Robotics & Autonomous Systems, vol. 79, pp. 40–57, viewed 3 August 2020, .
    • MLA:
      Pinillos, Roberto, et al. “Long-Term Assessment of a Service Robot in a Hotel Environment.” Robotics & Autonomous Systems, vol. 79, May 2016, pp. 40–57. EBSCOhost, doi:10.1016/j.robot.2016.01.014.
    • Chicago/Turabian: Humanities:
      Pinillos, Roberto, Samuel Marcos, Raul Feliz, Eduardo Zalama, and Jaime Gómez-García-Bermejo. “Long-Term Assessment of a Service Robot in a Hotel Environment.” Robotics & Autonomous Systems 79 (May 2016): 40–57. doi:10.1016/j.robot.2016.01.014.
    • Vancouver/ICMJE:
      Pinillos R, Marcos S, Feliz R, Zalama E, Gómez-García-Bermejo J. Long-term assessment of a service robot in a hotel environment. Robotics & Autonomous Systems [Internet]. 2016 May [cited 2020 Aug 3];79:40–57. Available from: http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=asr&AN=114053000